Our Approach to Your Needs

We value our customers and we aim to provide a solar hot water solution that delivers 100% satisfaction.

To achieve 100% satisfaction every time we are committed to the following;

  1. Respond to your enquiry first time!
  2. Listen to your individual needs and circumstances to provide the best solution for you!
  3. Take into account –
    • Your hot water usage requirements to ensure you do not run out of hot water!
    • Your current power usage and electricity tariffs to ensure we minimize your power usage and power expenses!
    • Your property location and positioning to ensure we install the most efficient hot water system that maximizes solar heating times!
    • Your return on investment based on initial outlay, rebates applicable and ongoing running costs.
  4. Employ the highest quality tradesmen who are committed to customer service!
  5. Install the highest quality 'AUSTRALIAN MANUFACTURED' brands that have the backing of service and warranty providing you peace of mind!
  6. Install all systems and use all materials as per the Australian Standards!
  7. Take care of the Rebate/RECs paperwork for you to ensure you receive all applicable rebates hassle free!
  8. Turn up on time!

We Use Reputable Brands

SolarWise Plumbing is proud to be associated with the Rheem brand. As a consumer it is important to note the benefits you receive when installing a Rheem product:

  1. All hot water heaters are Australian made to Australian Standards with strict quality testing.
  2. Rheem operate an in-house service team guaranteeing a quick response to any warranty issues.
  3. Rheem offer product warranties ranging from 5 to 7 years depending on the product.
  4. Peace of mind in purchasing a trusted brand known to the Australian environment.